optimistic lawyer holding a tablet

Every client synced with Mailchimp

Have every caller your receptionists speak with automatically added to your MailChimp audience.

HOW IT WORKS

Get started
in minutes

Connect directly from LEX or via Zapier for more advanced workflow options.

Get started today
LEX and Mailchimp integration

A powerful duo
for legal practice

Grow your audience

Grow your audience
with every call

Most people who contact your firm are either prospective or existing clients. When their details flow directly into your Mailchimp audience, they become part of your marketing communications, without extra work for your team.

Stay front of mind

Stay connected
after the call ends

A professional first impression on the phone is only the beginning. By automatically adding callers to Mailchimp, your firm can follow up with a welcome email, share resources, and maintain a consistent presence with prospects who are not yet ready to work with you. 


Optimized marketing

Your audience grows
around the clock

LEX Reception answers every call, day or night. Your Mailchimp subscriber list grows in the evenings, at weekends, and during holidays, with every new contact added automatically.

Keep lists accurate

Always accurate
subscriber records

When a returning caller's details change, the integration updates their existing record instead of creating a duplicate. Your audience data stays clean.

Testimonials

Trusted by lawyers

I had a very complicated use case for them and they made it as easy as possible for us to get set up. I'd highly recommend!
Brendan Bennett, Attorney
It's a joy working with such a dedicated and caring team.
Deb Zeyher, Legal Assistant
Their 24/7 availability has been a game-changer for us, allowing us to provide top-tier service to our clients even outside regular business hours.
Mayte Alvarez, Paralegal
I have practiced personal injury law for 47 years and have tried many answering services, LEX is far and above any I have used to answer my client calls.
Flora Stuart, Attorney
The accuracy of their answering our phone calls is top notch.
Jim Dwyer, Attorney
My clients are always happy the phones are answered quickly and politely. Always by a human.
Sommer Miller, Attorney
As a busy attorney, having a team that handles client communications this smoothly is invaluable.
Efstathios Georgiou, Attorney

Connect in three steps

Choose your integration

Mailchimp is listed under integrations in your LEX Reception account. 

Connect your account

Enter your Mailchimp API credentials to connect your accounts, then map your LEX Reception script fields to the right subscriber fields in Mailchimp. 

We take care of the rest

LEX Reception and Mailchimp now work together. Every call your receptionists handle can add or update a subscriber in your Mailchimp audience automatically.

Get started today

FAQ FOR FIRMS

Questions
and answers

Can't find the answer to your question? 

Call us 24/7 at (800) 800-9995  or email us at grow@lexreception.com.

What does LEX Reception send to Mailchimp?

The caller's name, email address, phone number, and any other contact details captured during the call are mapped directly to your Mailchimp subscriber fields. You can work with our team during setup to ensure the right information is sent to the right place.

What if the caller is already in my Mailchimp audience?

The Add or Update Subscriber action updates the existing record with new information rather than creating a duplicate — keeping your audience list accurate and well-maintained.

How quickly does a new subscriber appear in Mailchimp after a call?

In real time. As soon as your LEX receptionist submits the call, the details are automatically sent to Mailchimp, typically within seconds of the call ending.

Do I need any technical knowledge to set it up?

None at all. Our team can guide you through the activation steps, including connecting your Mailchimp account and mapping your fields. When you book an integration call, we will ensure everything is configured correctly before you go live.

What happens if I change my Mailchimp account or subscription?

Please let us know. Our support team will update the connection to ensure LEX Reception remains linked to your current account and that subscriber data continues to flow through correctly.

Can chat leads also be added to Mailchimp?

Yes. When the LEX Reception and Mailchimp integration is active, leads captured via LEX Reception chat can flow into your Mailchimp audience alongside phone intake data. Every inquiry, regardless of channel, is captured consistently.

Can chat leads also be sent to PracticePanther?

Yes. When the LEX Reception and PracticePanther integration is active, leads captured via the LEX Reception chat flow are imported into your PracticePanther account alongside phone intake data. This ensures every enquiry, regardless of channel, is treated consistently and recorded without manual input.

Can I use LEX Reception with other software alongside Mailchimp?

Yes. LEX Reception integrates with a range of legal and business platforms. If you use other tools alongside Mailchimp, get in touch, and we will talk through what is possible.

Something is not working. What should I do?

Contact our support team, and we will investigate right away. Most issues are straightforward configuration matters that can be resolved quickly. We will advise whether the fix is needed on the LEX side, the PracticePanther side, or both.

Giving more time
with every call

With your support, LEX Reception plants a tree
for every customer every month.

2,220,549 trees planted
LIFELONG LEARNING

A book worth
your time

The Power of Moments Book Cover