A personal injury answering service that's human
Capture every lead, qualify more cases, and grow your firm with a 24/7 personal injury answering service.
In partnership with
Legal answering service for personal injury attorneys
Personal injury calls arrive at all hours. At night, on weekends, even during holidays, with so many attorneys to choose from, people rarely leave voicemails.
Don't miss an opportunity. With LEX's legal answering service for personal injury attorneys, real people answer your firm's calls every hour, every day.
Hear how we answer
Hear how
we answer
An expert PI law firm reception service
Lead screening
protects your time
Our receptionists follow your intake criteria and qualify each caller before they reach your team. You connect only with clients who are a good fit for your firm.
Consultation scheduling
is seamless
We book consultations directly into your calendar, confirm clients, and can even send reminders.
Your script,
your standards
Every call follows your intake process, in your voice. We work to your criteria for case type, jurisdiction, and urgency. Always.
Spanish-speaking
answering service
Give every client the opportunity to tell their story in their own words. Bilingual legal answering in English and Spanish available 24/7.
Lead qualification
Lead screening
protects your time
Our receptionists follow your intake criteria and qualify each caller before they reach your team. You connect only with clients who are a good fit for your firm.
Consultation scheduling
Consultation scheduling
is seamless
We book consultations directly into your calendar, confirm clients, and can even send reminders.
Customized scripts
Your script,
your standards
Every call follows your intake process, in your voice. We work to your criteria for case type, jurisdiction, and urgency. Always.
Bilingual answering
Spanish-speaking
answering service
Give every client the opportunity to tell their story in their own words. Bilingual legal answering in English and Spanish available 24/7.
Trusted by personal
injury lawyers
How LEX screens
personal injury leads
1. Answer in your firm's name
1. Answer in your firm's name
A real receptionist picks up immediately, using your greeting, your name, and your tone.
2. Identify the case type
2. Identify the case type
The receptionist determines the nature of the incident: car accident, slip-and-fall, workplace injury, or medical malpractice. Each type follows a dedicated intake path.
3. Gather the key details
3. Gather the key details
Date and location of the incident. Nature and severity of injuries. Whether medical attention was sought. Fault and insurance status. Anything your firms needs before a consultation.
4. Assess urgency
4. Assess urgency
If the caller needs immediate help, the call is escalated to a live transfer. If not, intake continues.
5. Qualify against your criteria
5. Qualify against your criteria
Jurisdiction, statute of limitations, case type eligibility - we screen to your firm's standards, not a generic template.
6. Book and notify
6. Book and notify
Qualified callers are booked directly into your calendar. Your team receive a full intake summary before the consultation begins.
Qualifying leads for a personal injury firm
Bridge City Law knew they were missing calls. What they didn't know was how many leads they were losing to their competitors.
Improve your Google local search rankings with "openness"
Google recognizes personal injury firms that respond quickly, answer calls live, and remain available at all times. LEX helps your firm meet each of these standards: faster response times, live call answering, and 24/7 availability. This is the infrastructure that earns the trust of clients and search engines.
of legal clients want to speak to a real person
OnePoll, 2026
Get started today
We look forward to helping your firm.
Turn your calls into something even greater
With your support, LEX plants a tree for every client, every month.
2,220,549 trees plantedA book worth
your time
Never Split the Difference: Negotiating As If Your Life Depended On It
Chris Voss with Tahl Raz
Learn how to unlock your persuasion potential in your professional and personal life. A definitive source for defusing potential crises, winning people over, and achieving your goals.