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Business phone number

A dedicated business phone number for your firm. Keep your personal number private, and your firm professional.

24/7 answering service | Lex Reception

BILLING PROTECTION

What is a business phone number?

A business phone number gives your firm a dedicated line, local or toll-free, that you and your team can use from any device. It’s a simple way to keep your work and personal life separate.

You never have to share your personal number with clients or invest in extra hardware. With a dedicated business caller ID, you can call, text, and respond to inquiries - all within the LEX Reception app.

LEGAL FRONT OFFICE

An expert PI law firm reception service

Lead qualification

Lead screening
protects your time

Our receptionists follow your intake criteria and qualify each caller before they reach your team. You connect only with clients who are a good fit for your firm.

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Consultation scheduling

Consultation scheduling
is seamless

We book consultations directly into your calendar, confirm clients, and can even send reminders.

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Customized scripts

Your script,
your standards

Every call follows your intake process, in your voice. We work to your criteria for case type, jurisdiction, and urgency. Always.

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Bilingual answering

Spanish-speaking
answering service

Give every client the opportunity to tell their story in their own words. Bilingual legal answering in English and Spanish available 24/7.

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Always human

Hear how real people answer

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Why LEX

Seamlessly connected to human receptionists 24/7

Your business phone number is connected to your firm and your LEX reception team. If you are in court, in a client meeting, or off the clock, unanswered calls automatically route to LEX’s trained legal receptionists so you never miss a new client intake or urgent update.


How business phone number works

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Choose your number

Select a dedicated local or toll-free number for your firm.

24/7 answering service

Get the LEX Reception app

Download the LEX mobile app (iOS & Android) or web portal on your desktop.

24/7 answering service | Lex Reception

Set your call runs

Choose how incoming calls ring your device, for example, whether they ring your phone first or go straight to a LEX receptionist.

24/7 answering service | Lex Reception

Call and text anywhere

Place outbound calls and send texts using your business phone number.

LEGAL TESTIMONIALS

Trusted by lawyers

Their 24/7 availability has been a game-changer for us, allowing us to provide top-tier service to our clients even outside regular business hours.
Mayte Alvarez, Attorney
As a personal injury lawyer for 
47 years, LEX is the best answering service I’ve ever had.
Kenneth Holley, Attorney
LEX Reception has been a life saver. They have allowed me to get time back to focus on running and growing my firm.
Joseph Starr, Attorney
LEX Reception is an invaluable service to my solo law firm.
Joanne Hicks, Attorney
Their service is incredibly professional.
Darla Davis, Attorney
Trusting a company to answer your phones is a huge commitment. You CAN trust LEX Reception.
Jeremy Corwen, Managing Director

Legal integrations

Seamless integration
with your legal software

Integrate LEX with the tools you use every day. Streamline your workflow, reclaim your time.

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Clio logo
Mycase logo
Filevine logo
SmokeBall
Lawmatics
PracticePanther logo
Cloud Lex
RocketMatter
LawPay LexReception Integration
Cosmo Lex
Clio logo
Mycase logo
Filevine logo
SmokeBall
Lawmatics
PracticePanther logo
Cloud Lex
RocketMatter
LawPay LexReception Integration
Cosmo Lex
LEX and Cloudlex Integration

Get your
business phone number

Flexible, scalable plans for every size firm.
Find yours today.

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Get started today

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people prefer people IN LEGAL

1 in 3 people say they would hang up on AI

LEX Reception is a 100% human attorney answering service. Our receptionists act as the human voice of your firm 24/7. Build trust with clients, grow your reputation, and keep law human. 

ONEPOLL, 6,000 Respondents

FAQ FOR FIRMS

Questions
and answers

Can't find the answer to your question? 


Call us 24/7 at (800) 800-9995 or email us at grow@lexreception.com

Can this be my main firm number?

Yes. You can share your LEX Business Phone Number anywhere, on your website, business cards, Google Business Profile, and marketing materials. Make and receive calls, and send or receive texts, all from the LEX app on your phone or computer.

What happens if I ever leave? Can I port my number out later?

Your business presence is yours to keep.

• If you choose a new number with LEX, it’s yours to take with you. You can move it to another carrier or VOIP provider at any time. Your brand and the trust you’ve built around your number stay with you.

• If you forward your existing firm number to LEX, you stay in control. Remove the call forwarding rule with your carrier whenever you need to.

Can my business number ring me first? Can I control when calls go to you?

You’re in charge of your calls. Set up your call routing right in the app, any way you want. Here are some common configurations: 

• Always forward: Every call goes straight to a real person at LEX. Great for when you’re in court or busy.

• Ring first, then forward: Your phone rings first. If you can’t pick up, we answer for you.

• Based on availability: Set yourself as unavailable in the app, and we’ll handle your calls until you’re back.

• Based on schedule: After hours, calls go straight to us. You set the schedule.

• Do not forward: If you’d rather, let calls go to voicemail or end the call. Your choice

What happens if I'm in court or unavailable?

You won’t miss anything. Just open the LEX Reception app, set your status to unavailable, and LEX will start answering calls, handling intake, and booking consultations until you’re free. If you’ve set it up, urgent calls can still reach you through live transfer. When you’re ready, switch your status back and calls will come to you again.

How fast can I go live?

Most firms can go live the same day or next. If your setup is more complex, with multiple scripts or integrations, it may take a few days. We move at your pace, so you’re never left waiting.

You’ll have a dedicated Client Success Manager guiding you every step of the way. Firms tell us our onboarding is a highlight: hands-on, personal support from real people who care about your success.

Giving Back

Giving more time
with every call

With your support, LEX plants a tree for every client, every month.

2,220,549 trees planted
LIFELONG LEARNING

A book worth
your time


24/7 answering service | Lex Reception