Call recording &
call transcription
Listen to any call, refer to a transcription, or get information quickly with smart summaries.
Call Recording and Call Transcription explained
See the full conversation and get understanding and assurance with every client interaction. Every call is recorded, so you have a complete audio record of each intake and client conversation. At the same time, each call is transcribed into clear, searchable text, with a concise summary available in your LEX dashboard. Scan the highlights in seconds or find the details you need, so you can focus on what matters most.
An expert PI law firm reception service
Lead screening
protects your time
Our receptionists follow your intake criteria and qualify each caller before they reach your team. You connect only with clients who are a good fit for your firm.
Consultation scheduling
is seamless
We book consultations directly into your calendar, confirm clients, and can even send reminders.
Your script,
your standards
Every call follows your intake process, in your voice. We work to your criteria for case type, jurisdiction, and urgency. Always.
Spanish-speaking
answering service
Give every client the opportunity to tell their story in their own words. Bilingual legal answering in English and Spanish available 24/7.
Lead qualification
Lead screening
protects your time
Our receptionists follow your intake criteria and qualify each caller before they reach your team. You connect only with clients who are a good fit for your firm.
Consultation scheduling
Consultation scheduling
is seamless
We book consultations directly into your calendar, confirm clients, and can even send reminders.
Customized scripts
Your script,
your standards
Every call follows your intake process, in your voice. We work to your criteria for case type, jurisdiction, and urgency. Always.
Bilingual answering
Spanish-speaking
answering service
Give every client the opportunity to tell their story in their own words. Bilingual legal answering in English and Spanish available 24/7.
Hear how real people answer
Anna K.
Recording and transcripts
designed for law firms
LEX Reception captures two-way audio for incoming calls answered by receptionists, providing an undeniable record of client conversations and caller requests. Searchable archives of transcripts speed up case triage, conflict checks, and locating specific prior inquiries.
How LEX call recording and transcription
helps law firms
High-quality recordings
Captures two-way audio for incoming calls answered by receptionists.
Smart Summaries
Automatically highlights key points, action points, and caller intent.
Line-by-line transcripts
Full text conversion broken down by speaker turns. Ensures no detail is lost and allows you to copy intake text directly into your CRM.
Searchable archive
Full-text search across all past call transcripts.
Secure and compliant
Secure storage with optional caller disclosure announcements. keeps client communication protected.
Trusted by lawyers
Effortless integration
with your legal software
Integrate LEX Reception with the tools you use every day. Improve your workflow, reclaim your time.
View all
Call recording included with every plan
Versatile plans for every firm. Ask our team about how call recording and transcription could work for your firm.
Get started today
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1 in 3 people say they would hang up on AI
LEX Reception is a 100% human attorney answering service. Our receptionists act as the human voice of your firm 24/7. Build trust with clients, grow your reputation, and keep law human.
Questions
and answers
Can't find the answer to your question?
Call us 24/7 at (800) 800-9995 or email us at
grow@lexreception.com
Call us 24/7 at (800) 800-9995 or email us at grow@lexreception.com
Giving more time
with every call
With your support, LEX plants a tree for every client, every month.
2,220,549 trees plantedA book worth
your time
Hidden Potential
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