Verified Contacts
Make clients feel welcome and save valuable plan minutes by verifying your callers' contact details.
What is the verified contacts feature?
Verified Contacts lets you mark trusted people such as clients, opposing counsel, expert witnesses, or family members, so you always know when an important call comes in. When a Verified Contact calls, our 24/7 receptionists recognize them right away. We follow your instructions, whether that means connecting the call, taking an urgent message, or greeting them by name. Every trusted caller is given the attention they expect, and you have more time to focus on what matters most.
An expert PI law firm reception service
Lead screening
protects your time
Our receptionists follow your intake criteria and qualify each caller before they reach your team. You connect only with clients who are a good fit for your firm.
Consultation scheduling
is seamless
We book consultations directly into your calendar, confirm clients, and can even send reminders.
Your script,
your standards
Every call follows your intake process, in your voice. We work to your criteria for case type, jurisdiction, and urgency. Always.
Spanish-speaking
answering service
Give every client the opportunity to tell their story in their own words. Bilingual legal answering in English and Spanish available 24/7.
Lead qualification
Lead screening
protects your time
Our receptionists follow your intake criteria and qualify each caller before they reach your team. You connect only with clients who are a good fit for your firm.
Consultation scheduling
Consultation scheduling
is seamless
We book consultations directly into your calendar, confirm clients, and can even send reminders.
Customized scripts
Your script,
your standards
Every call follows your intake process, in your voice. We work to your criteria for case type, jurisdiction, and urgency. Always.
Bilingual answering
Spanish-speaking
answering service
Give every client the opportunity to tell their story in their own words. Bilingual legal answering in English and Spanish available 24/7.
Hear how real people answer
Anna K.
What information
can be verified?
When a verified caller contacts your firm,
our receptionists can see:
√ Full name
√ Phone number
√ Email address
√ Firm / Organization name (if applicable)
√ Any custom contact fields configured for your firm’s intake forms.
How to verify your contacts with LEX
Import contacts
Upload your client list or address book into the LEX Reception app. Every imported contact is automatically marked as verified, so they are recognized from their very first call.
Three call rule
If a caller reaches out from the same number three times using the same name, our system automatically verifies them.
One-Click Verification
Verify any caller in seconds, with just one click. In the web or mobile app, tap the verify check mark from your Inbox or Contacts tab. From your email, click the checkmark icon in your post-call summary.
Automatic contact updates
When you add or update a contact’s details in your LEX app, that record is automatically verified for future calls.
Blocking
Confirmed spam numbers are permanently blocked from calling your account again
Trusted by lawyers
Instant integration
with your legal software
Integrate with the tools you use every day. Improve your workflow
and reclaim your time.
Verified contacts, better conversations
LEX Reception serves as an extension of your team, with flexible plans for firms of all sizes.
Find yours today.
Get started today
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1 in 3 people say they would hang up on AI
LEX Reception is a 100% human attorney answering service. Our receptionists act as the human voice of your firm 24/7. Build trust with clients, grow your reputation, and keep law human.
Questions
and answers
Can't find the answer to your question?
Call us 24/7 at (800) 800-9995 or email us at
grow@lexreception.com
Call us 24/7 at (800) 800-9995 or email us at grow@lexreception.com
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